old location means that you have lost track of your phone. It could also be an indication that the battery is dead and the phone has stopped working.
If the phone is still on, it will show the last known location on the Find My iPhone app. If it’s off, then it’s not showing any location information at all.
The best thing to do is to try restarting your phone and check again. If that doesn’t work, then try rebooting your router as well as turning off Wi-Fi and Bluetooth on your device if they’re turned on.
If none of this works then unfortunately there’s nothing else you can do other than contact Apple support and see what they say.
Last modified: September 20, 2022